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Global Telehealth Kiosks Market - Outlook and Forecast 2022-2027
The global telehealth kiosk market witnessed a valuation of USD 1.2 billion in 2021, and it is projected to reach USD 3.2 billion by 2027, growing at a compound annual growth rate (CAGR) of 19%. A telehealth kiosk refers to a small physical booth that typically serves as a private consultation space. Each kiosk is equipped with a computer, monitor, webcam, microphone, and various mobile medical devices for capturing primary medical data such as blood pressure or heart rate. Telehealth kiosks fall within the broader telehealth market, which encompasses the provision of health-related services and information through electronic communications. Telehealth involves the exchange of medical information electronically to enhance patient health, encompassing initiatives in public health, healthcare, patient education, and professional medical education. The increasing adoption of healthcare information technology (HCIT) in inpatient care has been instrumental in facilitating patient engagement in healthcare systems across the globe.
Developed countries exhibit higher adoption rates for telehealth kiosks compared to developing countries. Key players in the telehealth kiosk market are actively seeking to incorporate customer feedback to enhance the patient experience, satisfaction, and outcomes. Stakeholders in this market are advocating for these improvements to attract healthcare providers and patients.
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USD 1.2 billion in 2020
Applications, End-user, and Geography
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Telehealth kiosks aim to overcome barriers and ensure equal access to medical services and interventions. They can address challenges associated with face-to-face consultations, including scheduling conflicts, adverse weather conditions, and illness. Telehealth kiosks also enable patient tracking and monitoring. The latest model, known as mobile telehealth kiosks, facilitates instant access in remote areas and can be relocated as needed. This enables consumers to access health information and receive consultation support.
Telehealth kiosks have demonstrated positive outcomes in terms of reducing medical costs, with nursing being one of the early adopters of healthcare IT for promoting patient engagement. Hospitals are increasingly generating revenue through the utilization of telehealth kiosks, leading to a relentless focus on improving patient outcomes.
The introduction of digital platforms in healthcare has simplified consultations and procedures for healthcare professionals due to improved connectivity. This has contributed to the growing adoption of telehealth kiosks. Technological advancements and increasing global investments in telehealth are benefiting end-users in terms of time management, cost of care, and remote monitoring in emergency situations.
Developed countries such as the US, the UK, France, and Japan are at the forefront of telehealth platform adoption. The rising prevalence of chronic diseases has increased the demand for healthcare services, thereby driving the adoption of telehealth to provide patient-centric care.
Market players are offering advanced telehealth solutions to meet the unmet needs of traditional healthcare platforms. New entrants, including non-healthcare digital players, are emerging in the market, further fueling the adoption of remote patient monitoring. The forecast period presents significant opportunities for emerging players in the telehealth kiosk market.
Specialty-specific telehealth kiosks, such as those catering to mental health, are being introduced to the market with customized solutions for patients. These kiosks have the potential to improve healthcare quality and accessibility for a larger population. Telehealth kiosks present an opportunity to coordinate healthcare more efficiently, effectively, and closer to home. For instance, studies have shown that providing telephone support and remote monitoring of vital signs for individuals with heart failure reduces the risk of death and hospitalization, thereby improving the quality of life. Clinical usage of remote healthcare technologies includes the transmission of medical images for diagnosis and disease management, enabling individuals or groups to deliver better care.
The global prevalence of chronic diseases and seasonal flu is on the rise. Aging populations and lifestyle changes have contributed to the steady increase in these common and costly long-term health issues. Emerging economies, in particular, are severely impacted, underscoring the need for telehealth kiosks as a solution to enhance healthcare access. Access to medical services has become a significant challenge in many developing countries.
Companies in the telehealth industry are securing substantial funding in various funding rounds. In 2021, digital health companies worldwide raised $57.2 billion through 2,930 deals, representing a 79% increase from 2020. While investments in digital health covered various functional areas and offerings, startups in the biopharma and MedTech R&D space received the highest funding. Conversely, investments in mental health and diabetes specialty segments also saw notable increases.
The COVID-19 pandemic has created challenging market conditions worldwide, with a notable increase in the adoption of telehealth kiosks. Many hospitals have witnessed a surge in tele consultations, particularly for chronic disease management, post-surgical visits, pediatric care, and mental health consultations. These kiosks can help reduce overcrowding in emergency rooms, provide emergency consultations and general maintenance, and result in cost savings for medical facilities. The adoption of telehealth kiosks has been one of the most significant developments in healthcare during the pandemic. As the COVID-19 epidemic continues to spread globally, the adoption of telehealth has become increasingly evident across countries.
The market is segmented based on various factors, including applications, end-user, and geography.
Segmentation by Applications
Vital sign monitoring
Segmentation by End-user
Segmentation by Geography
North America – US, Canada
Europe – Germany, France, UK, Italy, Spain
APAC – China, Japan, India, South Korea, Australia
Latin America – Brazil, Mexico, Argentina
Middle East & Africa – South Africa, Saudi Arabia, Turkey, UAE
The telehealth kiosk market encompasses various applications, including teleconsultation, vital sign monitoring, digital pharmacies, and others. In 2021, the teleconsultation segment emerged as the dominant market segment and is projected to experience substantial growth during the forecast period. Teleconsultations are highly favored by individuals seeking healthcare solutions that offer reduced waiting times, lower costs, and minimized travel requirements.
Many large independent pharmacies have begun installing telehealth kiosks, which not only encourages patients to opt for teleconsultation visits through these stalls but also enables them to directly obtain medications from the pharmacies. This trend is expected to boost drug sales in pharmacies and improve access to healthcare treatments. Research predicts that pharmacies will witness a twofold increase in revenue by 2025 compared to 2021.
Healthcare facilities that prioritize enhanced patient care have already started adopting telehealth platforms. The impact of the COVID-19 pandemic has accelerated the adoption rate of telehealth, with surveys indicating that patients are willing to utilize telehealth platforms for consultations, second opinions, and medication needs. This demonstrates a promising growth trajectory for the telehealth kiosk market among various end-user segments.
North America currently dominates the global telehealth kiosk market and is anticipated to maintain a healthy growth rate throughout the forecast period. The United States and Canada significantly contribute to this market, primarily due to their advanced healthcare infrastructure and a rising population affected by chronic diseases. The adoption of telehealth solutions in this region also presents new opportunities for non-healthcare IT players venturing into the healthcare sector.
Europe stands as the second-largest contributor to the telehealth kiosk market, with a growing presence of market players and an increasing adoption of telehealth services. The rising incidence of chronic diseases in this region is driving the shift towards telehealth solutions.
In the Asia-Pacific (APAC) region, digital healthcare adoption is still in its developmental stage. This presents a vast opportunity for market players, given the increasing demand for and utilization of telehealth solutions. The region also accommodates emerging players in the market, offering them favorable prospects.
Latin America, the Middle East, and Africa have been slower in adopting advanced healthcare solutions. However, African countries hold significant potential for such technologies, which can greatly improve access to medical consultations. These regions are gradually investing in advanced healthcare solutions, facilitating the digitalization of healthcare and ultimately leading to improved patient outcomes. Market players are increasingly focusing on providing economical solutions to meet the needs of low-income countries in these regions.
The telehealth kiosk market presents a significant opportunity for market players, despite having a limited number of vendors. The market is highly fragmented, with only a few players operating in this space. Technological advancements, especially in healthcare solutions, are driving rapid transformations in the global digital health landscape. Market players are engaged in fierce competition across their product and service portfolios. Additionally, the telehealth kiosk market is witnessing the entry of emerging players and non-healthcare IT companies. Increased funding by these market players can support both organic and inorganic growth opportunities for vendors in this sector.
Key companies profiled in this report include CSI Health, IDOCTORCLOUD, KIOSK Information, Olea Kiosk, Sonka Medical, 19 LABS, Advantech, Apollo Telehealth, Bewell Connect, Clinics On Cloud, DoctorTouch, H4D, Howard, IPM France, ImedTac, Instapract, Let’s Talk, Meridian Kiosk, OnMed, TalkBox Booth, TelaCare Health, Voice Products, Yolo Health.
Key Questions Answered
What is the projected growth of the global telehealth kiosk market until 2032?
According to the research, the global telehealth kiosk market is expected to reach USD 3.2 billion by 2027, with a compound annual growth rate (CAGR) of 19%.
What was the size of the global telehealth kiosk market in 2021?
The global telehealth kiosk market was valued at USD 1.2 billion in 2021.
Which factors are driving the growth of the telehealth kiosk market?
The increasing hospitalization rate due to the growing burden of chronic diseases is one of the major factors driving the market growth.
Which region is predicted to be the most lucrative for telehealth kiosk market growth?
North America dominated the market and is expected to experience significant growth during the forecast period. The United States and Canada are major contributors to the market.
Who are the key vendors in the global telehealth kiosk market?
The major vendors in the market include CSI Health, IDOCTORCLOUD, KIOSK Information, Olea Kiosk, and Sonka Medical.