विवरण

The global CRM market is poised to grow by US$ 55.7 अरब से 2022 को 2028, का सीएजीआर दर्ज करना 11.2% पूर्वानुमान अवधि के दौरान, according to StrategyHelix.

रिपोर्ट अवधि के लिए नवीनतम बाज़ार आकार डेटा प्रदान करती है 2018-2021 और पूर्वानुमान करें 2028 covering key market aspects like sales value for CRM. The global CRM market is segmented on the basis of component, आवेदन, deployment mode, organization size, end user, और क्षेत्र. By component, the global CRM market has been segmented into software, services. The software segment was the largest contributor to the global CRM market in 2021. Based upon application, the global CRM market is categorized into CRM analytics, customer experience management, customer services, marketing automation, salesforce automation, अन्य. On the basis of deployment mode, the global CRM market has been segmented into on-premise, cloud. The cloud segment held the largest revenue share in 2021. By organization size, the global CRM market has been segmented into large enterprises, small and medium enterprises (SMEs). वैश्विक स्तर पर, the large enterprises segment made up the largest share of the CRM market. Based on end user, the global CRM market is categorized into BFSI, education, government, healthcare, IT and telecom, manufacturing, nonprofits, retail, अन्य. भूगोल की दृष्टि से, the global CRM market has been segmented into Asia Pacific, यूरोप, उत्तरी अमेरिका, शेष विश्व (पंक्ति).

The service market is further segmented into consulting, implementation, and training and support. The consulting segment is estimated to account for the largest share of the global CRM market.

The global CRM market is highly competitive. The competitive landscape of the industry has also been examined along with the profiles of the key players Adobe Inc., Freshworks Inc., Microsoft Corporation, Oracle Corporation, Pegasystems Inc., Pipedrive Inc., Salesforce.com Inc., SAP SE, Zoho Corporation. Competitive landscape gives a description of the competitive nature of the global CRM market and a description of the leading companies. हाल के वर्षों में बाज़ार को आकार देने वाले प्रमुख वित्तीय सौदों की पहचान की गई है.

यह रिपोर्ट इस उद्योग में सक्रिय कंपनियों और संगठनों के लिए एक अमूल्य संसाधन है. It provides a cohesive picture of the CRM market to help drive informed decision making for industry executives, नीति निर्माताओं, अकादमिक, और विश्लेषक.

रिपोर्ट का दायरा

Component: software, services
आवेदन: CRM analytics, customer experience management, customer services, marketing automation, salesforce automation, अन्य
Deployment mode: on-premise, cloud
Organization size: large enterprises, small and medium enterprises (SMEs)
End user: BFSI, education, government, healthcare, IT and telecom, manufacturing, nonprofits, retail, अन्य
क्षेत्र: एशिया प्रशांत, यूरोप, उत्तरी अमेरिका, शेष विश्व (पंक्ति)
वर्षों पर विचार किया गया: यह रिपोर्ट उस अवधि को कवर करती है 2018 को 2028
कंपनी का उल्लेख किया गया: Adobe Inc., Freshworks Inc., Microsoft Corporation, Oracle Corporation, Pegasystems Inc., Pipedrive Inc., Salesforce.com Inc., SAP SE, Zoho Corporation

हितधारकों के लिए मुख्य लाभ

– Get a comprehensive picture of the global CRM market
– स्थानीय डेटा के आधार पर क्षेत्रीय रणनीतियों और रणनीतिक प्राथमिकताओं की पहचान करें
– विकास क्षेत्रों और निवेश के रुझानों को इंगित करें

विषयसूची

भाग 1. परिचय
– अध्ययन का दायरा
– शिक्षा काल
– भौगोलिक गुंजाइश
– अनुसंधान क्रियाविधि
भाग 2. CRM market overview
भाग 3. Market breakdown by component
– Software
– सेवाएं
भाग 4. आवेदन द्वारा बाजार का टूटना
– CRM analytics
– Customer experience management
– Customer services
– Marketing automation
– Salesforce automation
– अन्य
भाग 5. Market breakdown by deployment mode
– On-premise
– Cloud
भाग 6. Market breakdown by organization size
– Large enterprises
– Small and medium enterprises (SMEs)
भाग 7. Market breakdown by end user
– BFSI
– Education
– Government
– स्वास्थ्य देखभाल
– IT and telecom
– Manufacturing
– Nonprofits
– Retail
– अन्य
भाग 8. क्षेत्र के अनुसार बाज़ार का विभाजन
– एशिया प्रशांत
– यूरोप
– उत्तरी अमेरिका
– शेष विश्व (पंक्ति)
भाग 9. प्रमुख कंपनियाँ
– Adobe Inc.
– Freshworks Inc.
– Microsoft Corporation
– Oracle Corporation
– Pegasystems Inc.
– Pipedrive Inc.
– Salesforce.com Inc.
– SAP SE
– Zoho Corporation
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