विवरण

The contact center application market in Asia Pacific is set to grow by US$ 287 के दौरान मिलियन 2021-2027, growing at a compound annual growth rate (सीएजीआर) का 5.1% पूर्वानुमान अवधि के दौरान, डेटा और एनालिटिक्स कंपनी स्ट्रैटेजीहेलिक्स के अनुसार.

रिपोर्ट अवधि के लिए नवीनतम बाज़ार आकार डेटा प्रदान करती है 2017-2020 और पूर्वानुमान करें 2027 covering key market aspects like sales value for contact center application. The Asia Pacific contact center application market is segmented on the basis of application, end user, country. By application, it is categorized into contact center analytics systems, Inbound Contact Routing Systems, interactive voice response systems, outbound dialer systems, quality monitoring systems, and workforce management systems. The Inbound Contact Routing Systems segment held the largest market share in 2020. By end user, the contact center application market is divided into BFSI, government & education, outsourced contact centers, retail & utilities, telecommunications, travel & hospitality, और दूसरे. The BFSI segment accounted for the largest market share in 2020. Based on country, the contact center application market is divided into ASEAN, ऑस्ट्रेलिया, चीन, भारत, जापान, and Korea.

The report has profiled some of the key players of the market such as Aspect Software Inc., Avaya Inc., Cisco Systems Inc., Fujitsu Limited, Genesys Telecommunications Laboratories Inc., Hansol Inticube Co. लिमिटेड, Huawei Technologies Co. लिमिटेड, एनईसी निगम, NICE Systems Ltd., Oki Electric Industry Company Limited, Verint Systems Inc..

यह रिपोर्ट इस उद्योग में सक्रिय कंपनियों और संगठनों के लिए एक अमूल्य संसाधन है. It provides a cohesive picture of the contact center application market to help drive informed decision making for industry executives, नीति निर्माताओं, अकादमिक, और विश्लेषक.

रिपोर्ट का दायरा

आवेदन: contact center analytics systems, Inbound Contact Routing Systems, interactive voice response systems, outbound dialer systems, quality monitoring systems, and workforce management systems
End user: BFSI, government & education, outsourced contact centers, retail & utilities, telecommunications, travel & hospitality, और दूसरे
देश: ASEAN, ऑस्ट्रेलिया, चीन, भारत, जापान, and Korea
वर्षों पर विचार किया गया: यह रिपोर्ट उस अवधि को कवर करती है 2017 को 2027

हितधारकों के लिए मुख्य लाभ

Get a comprehensive picture of the Asia Pacific contact center application market
विकास क्षेत्रों और निवेश के रुझानों को इंगित करें
Understand what the future of the contact center application market in Asia Pacific looks like
प्रतिस्पर्धी परिदृश्य और अवसर की खिड़की की पहचान करें

विषयसूची

1. बाज़ार परिभाषा
2. अनुसंधान क्रियाविधि
3. बाजार के आंकड़े & आउटलुक
3.1 बाजार मूल्य
3.2 बाज़ार मूल्य का पूर्वानुमान
4. Contact Center Application Market by Application
4.1 Contact Center Analytics Systems
4.2 Inbound Contact Routing Systems
4.3 Interactive Voice Response Systems
4.4 Outbound Dialer Systems
4.5 Quality Monitoring Systems
4.6 Workforce Management Systems
5. Contact Center Application Market by End User
5.1 Bfsi
5.2 Government & Education
5.3 Outsourced Contact Centers
5.4 Retail & Utilities
5.5 Telecommunications
5.6 Travel & Hospitality
5.7 अन्य
6. Contact Center Application Market by Country
6.1 Asean
6.2 ऑस्ट्रेलिया
6.3 चीन
6.4 भारत
6.5 जापान
6.6 कोरिया
7. कंपनी प्रोफाइल
7.1 Aspect Software, इंक.
7.2 Avaya Inc.
7.3 Cisco Systems, इंक.
7.4 Fujitsu Limited
7.5 Genesys Telecommunications Laboratories, इंक.
7.6 Hansol Inticube Co., लिमिटेड.
7.7 Huawei Technologies Co., लिमिटेड.
7.8 एनईसी निगम
7.9 NICE Systems Ltd.
7.10 Oki Electric Industry Company, Limited
7.11 Verint Systems Inc.
8. अनुबंध
8.1 स्ट्रेटेजीहेलिक्स के बारे में
8.2 अस्वीकरण